Help when you need it.
Sometimes you may need a little extra time to pay your bill when money is tight or your circumstances change.
Call us at 877-933-2453 or chat with us to find out if one of our flexible payment options is right for you.
Here are a few ways we can help:
- Payment extension
- Deferred payment plan
- Waived or split deposit
- Waived late penalty fees
- TriEagle Energy Aid
Extend the time required to pay your current bill to keep the lights on.
When you need longer-term assistance to pay your balance in monthly installments.
Give us a call to find out if you’re eligible for no deposit or if you can split your deposit into two payments.
If you’re on SNAP or Medicaid, you’re eligible to have late penalty fees waived.
Visit 211texas.org or call 2-1-1, and either search or ask for electricity bill help in your community. We work with local partners and agencies to help Texas families who are in need.