Connect-Conserve

Put saving energy on autopilot with Connect & Conserve.

Now it’s even easier to lower your bill and save energy with TriEagle. Enroll in our Connect & Conserve program and when demand for electricity is high across Texas, you’ll be notified of a conservation event and your smart thermostat’s temperature will briefly adjust to help you conserve. When there’s no longer an urgent need, it’ll revert to your original temperature setting automatically. It’s free to join, and we’ll reward you with $150 to our home energy efficiency store or a $50 prepaid card.*

You’ll always have the power to change your thermostat manually or through your thermostat’s app at any time during a conservation event.

It’s simple to sign up, conserve and save.

To participate, enroll your smart thermostat using the links below. †

If you have a Honeywell Home smart thermostat you control using the Total Connect Comfort app, enroll here.

If you have a Honeywell Home smart thermostat you control using the Resideo – Smart Home app, enroll here.

If you have an Amazon smart thermostat, enroll here.

Frequently Asked Questions

How does Connect & Conserve work?

ERCOT, your Transmission and Distribution Utility (TDU) or TriEagle Energy may make a call for conservation during a particularly hot summer afternoon or cold winter morning. We’ll adjust your thermostat a few degrees from your set temperature until there’s no longer an extreme need. Your thermostat will automatically go back to your previous temperature. You can override any conservation event setting if you prefer not to participate.
Am I eligible to participate in the program?

You must be a current TriEagle Energy customer and have a qualifying smart thermostat installed at your residential service address. You’ll also need an active Wi-Fi network connection to your smart thermostat.
Which smart thermostats are eligible?

At this time, only certain smart thermostats are compatible with our program. See all compatible models here.
I don’t have a smart thermostat – can I still participate?

You’ll need a qualifying smart thermostat to sign up. You can purchase one through Resideo or a third-party retailer.
Will I know when my thermostat’s being adjusted?

Your app will post an alert when a conservation event starts. If you have push notifications turned on, you’ll get one each time there’s an event.
How do I redeem my reward?

You must sign up for Connect & Conserve, agree to the program’s Terms and Conditions and successfully connect your smart thermostat. After you’ve successfully connected, we’ll send you a redemption email to help you redeem your reward. You can select either a $50 prepaid card or choose to triple your reward value to $150 by purchasing energy efficiency products from our online store.
Can I sign up with multiple smart thermostats?

You can connect as many qualifying smart thermostats as are installed in your home. You’ll only be eligible to receive one reward per household, but the more thermostats you sign up, the more energy you’ll conserve.
What if I have problems with my thermostat?

If you have trouble with your thermostat or have questions about installation or use, contact your thermostat manufacturer’s customer support team directly.
What if I change my mind and no longer want to participate in the program?

To completely remove your thermostat(s) from the program, please reach out to us at customerconservation@vistracorp.com. We’ll unenroll you from the program within 5-10 business days.

Note: TriEagle Energy reserves the right to cancel or modify the Connect & Conserve program at any time without prior notice.

* Rewards are issued by Energy Earth, LLC d/b/a EE Incentives ("EE Incentives") and distributed exclusively to businesses in connection with a U.S.A loyalty, award or promotional program (such as customer acquisition and retention, rewarding employees, and/or customer loyalty). Rewards are not sold to individual consumers. The value of each Reward is shown on the face of the Reward. You acknowledge that the Reward was given to You as a reward and that no consideration, value or money has been paid by You in exchange for the Reward.

EE Incentives does not represent or warrant the accuracy, reliability, quality or content of any information, service or merchandise provided by the EE Incentives service, or that the website, the EE Incentives service or its use will be uninterrupted or free of inaccuracies or errors. EE Incentives makes no warranties other than those made expressly in these Terms, and hereby disclaims any and all implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability and non-infringement. EE Incentives will not be liable to You or any third party for any consequential, incidental, indirect, punitive or special damages arising out of, relating to or connected with the use of the EE Incentives service and/or the website, based on any cause of action, even if advised of the possibility of such damages.

For more information on Terms and Conditions please visit https://trieagleredeem.energyearth.com/general/rewards/terms-and-conditions

† TriEagle Energy makes no warranties. TriEagle Energy is not affiliated with your thermostat manufacturer or its products and services. Please check with your thermostat manufacturer for warranty information related to its products and services. To participate, you agree to the Connect & Conserve program terms and conditions including the remote adjustment of your thermostat during conservation events. At any time during an event, you can override the adjustment using your app or thermostat. If you decide later you do not want to participate in the program, you can unenroll at any time.