We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information




Residential: 877-933-2453 (toll-free, 7AM-10PM Central Time, Monday through Sunday)


Commercial: 877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)





P.O. Box 650544, Dallas, TX 75265-0544


Mail Payment:

P.O. Box 974655, Dallas, TX 75397-4655


Outage Reporting

To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:

CenterPoint Energy:

713-207-2222 or 800-332-7143


Texas New Mexico Power:



Oncor Electric Delivery (TXU):





Sharyland Utilities:



Information about TDU Load Shedding

Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found below:

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