Contact Us

Contact Us

Like a trusted neighbor, we’re here for you when you need us. Our agents are available for real-time chat or reach us at any of these contacts during our business hours: 

TriEagle Energy Customer Care Information



Residential: 877-933-2453 (7AM-10PM Central Time, Monday through Sunday)


Commercial: 877-933-2453 (8AM-5PM Central Time, Monday through Friday)





P.O. Box 650544, Dallas, TX 75265-0544


Mail Payment:

P.O. Box 974655, Dallas, TX 75397-4655


Outage Reporting

To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:

CenterPoint Energy:

713-207-2222 or 800-332-7143


Texas New Mexico Power:



Oncor Electric Delivery:





Sharyland Utilities:



Information about TDU Load Shedding

Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found below:

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