Contact Us
Like a trusted neighbor, we’re here for you when you need us. Our agents are available for real-time chat or reach us at any of these contacts during our business hours:
TriEagle Energy Customer Care Information
Email: |
Phone: |
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Residential: 877-933-2453 (7AM-10PM Central Time, Monday through Sunday) |
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Commercial: 877-933-2453 (8AM-5PM Central Time, Monday through Friday) |
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Fax: |
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833-943-2722 |
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Address: |
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P.O. Box 650544, Dallas, TX 75265-0544 |
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Mail Payment: |
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P.O. Box 974655, Dallas, TX 75397-4655
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Outage Reporting
To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:
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CenterPoint Energy: |
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Texas New Mexico Power: |
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Oncor Electric Delivery: |
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AEP: |
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Sharyland Utilities: |
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Information about TDU Load Shedding
Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found below: