Renewing Your Electricity Plan

Here's what you need to know when your electricity plan ends and how to renew on the best option for you.

 

How do I renew my plan?

We've made it simple to renew your plan online. 

• Log in to your MyAccount to pick the best plan for your home.
• You can also call our plan specialists Monday – Sunday, 7 AM – 10 PM at 833-943-2733 and they will review your usage to help you select the best fit.

 

I'm moving. Can I take my service with me?

Yes! If you are moving to an area that we serve, you can take us with you when you move to your new home. Transfer your service online or give us a call, and we’ll set up everything for you.
 

What happens if I forget to pick a new plan before my current one expires?

No need to worry. If you don’t select a new plan before your current plan ends, you’ll continue to be our customer and automatically start a month-to-month plan. With this plan you’ll have the flexibility to change plans whenever you need or cancel at any time.
 

Why can't I keep the same plan that I have now?

Plans and prices can change from year to year and the plan that you’re currently on may not be available. Rest assured that we have options that are similar to what you have today that allow you to keep the same great benefits that you’re used to. Give us a call to find a plan that’s the best fit.

When does my current plan expire?

The easiest way to find your contract expiration date is by logging into your MyAccount.

You can also find it on your monthly energy bills. Your current contract ends with the first meter reading on or after the date shown under your plan information.
  

What if I have other questions?

Call 833-943-2733 Monday – Sunday, 7 AM – 10 PM. We're here to help you renew your plan.