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Frequently Asked Questions


Can I pay my bill online?


How do I sign up?


Will there be any hidden charges on my bill?


Why do I see several different rates for energy on the same product? Will I be charged a different amount if I use more/less energy?


What is the difference between a switch and a self-selected switch?


What is a web code, and where can I get one?


What taxes will I be charged on my invoice, and how much will they be?


How do I get my account number once I have completed my signup?


How do I send in my deposit?


Will I get my deposit back?


What is deregulation?


Do all Texans choose their electricity provider?


What are the benefits to you?


What is a REP?


What is the Electricity Facts Label or (EFL)?


What is a kilowatt-hour or kWh?


Why should I choose TriEagle Energy, LP as my REP?


How do I sign up with TriEagle Energy?


When I sign up with TriEagle Energy, when will the switch happen?


Should I contact my old provider?


What will stay the same?


What happens when my contract expires?


Will I receive one or two bills a month?


Do I have a right to cancel?


What kind of energy sources does TriEagle Energy use?


Will there be a deposit?


Can I get my deposit waived?

TriEagle Energy, LP • PO Box 131615 • The Woodlands, TX 77393 •
TX PUC Certification No. 10064 • PA PUC License No. A-2010-2180376 • NJ BPU License No. ESL-0134