We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information

Email:

customercare@trieagleenergy.com

 
Phone:

Residential: 877-933-2453 (toll-free, 7AM-10PM Central Time, Monday through Sunday)

 

Commercial: 877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)

Fax:

833-943-2722

 

Address:

P.O. Box 650544, Dallas, TX 75265-0544

 

Mail Payment:

P.O. Box 974655, Dallas, TX 75397-4655

 


Outage Reporting

To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:

CenterPoint Energy:

713-207-2222 or 800-332-7143

 

Texas New Mexico Power:

888-866-7456

 

Oncor Electric Delivery (TXU):

888-313-4747

AEP:

866-223-8508

 

Sharyland Utilities:

800-545-4513

 


Information about TDU Load Shedding

Your TDU also maintains procedures for involuntary load shedding, which is rare, but can but occur in the event of a power emergency. More information by TDU can be found below:

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