Customer Care

Account Access

Take control of your energy bills online. With TriEagle Energy, you can get secure, convenient online access to your account information around the clock. From a single meter in your home to all the meters for your business, view your current bill online, or see your usage history.

Useful Links for
Residential Customers

Read Your Bill



Contact Us

We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information

E-mail: customercare@trieagleenergy.com
Phone:  
Residential
Commercial
877-933-2453 (toll-free, 8AM-7PM Central Time, Monday through Friday)
877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)
Fax: 866-434-2314
Address: 6555 Sierra Drive, Irving, TX 75039
Mail Payment: P.O. Box 650544, Dallas, Texas 75265-0544



Want to become a customer and have questions?  Please call 1-877-933-2453




Outage Reporting

To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:

CenterPoint Energy: (713) 207-2222 or (800) 332-7143
Texas New Mexico Power: (888) 866-7456
Oncor Electric Delivery: (888) 313-4747
AEP: (866) 223-8508



PUCT Contact Information

Website: www.puc.texas.gov
E-mail: customer@puc.texas.gov
Phone: 1-888-782-8477, or 512-936-7120
Fax: 512-936-7003
Address: PUCT, Customer Protection Division, P.O. Box 13326, Austin, TX 78711-3326
Additional information: powertochoose.org



To sign up for service:

Business
Residential

TriEagle Energy, LP • PO Box 974655 • Dallas, TX 75397-4655
TX PUC Certification No. 10064 • PA PUC License No. A-2010-2180376 • NJ BPU License No. ESL-0134
PA Historic Variable Rates