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We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information

E-mail: customercare@trieagleenergy.com
Phone:  
Residential
Commercial
877-933-2453 (toll-free, 8AM-7PM Central Time, Monday through Friday)
877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)
Fax: 866-434-2314
Address: P.O. BOX 131615, The Woodlands, Texas 77393-1615
Mail Payment: P.O. BOX 974655, Dallas, Texas 75397-4655



Want to become a customer and have questions?  Please call 1-877-933-2453




Outage Reporting

To report a service outage, contact your local Transmission and Distribution Utility 24 hours a day, 7 days a week by calling:

CenterPoint Energy: (713) 207-7777 or (800) 332-7143
Texas New Mexico Power: (888) 866-7456
Oncor Electric Delivery (TXU): (888) 313-4747
AEP: (866) 223-8508
Sharyland Utilities: (866) 354-3335



PUCT Contact Information

Website: www.puc.texas.gov
E-mail: customer@puc.texas.gov
Phone: 1-888-782-8477, or 512-936-7120
Fax: 512-936-7003
Address: PUCT, Customer Protection Division, P.O. Box 13326, Austin, TX 78711-3326
Additional information: powertochoose.org



To sign up for service:

Business
Residential

TriEagle Energy, LP • PO Box 131615 • The Woodlands, TX 77393 •
TX PUC Certification No. 10064 • PA PUC License No. A-2010-2180376 • NJ BPU License No. ESL-0134