Customer Care

Account Access

Take control of your energy bills online. With TriEagle Energy, you can get secure, convenient online access to your account information around the clock. From a single meter in your home to all the meters for your business, view your current bill online, or see your usage history.

Useful Links

Read Your Bill


Contact Us

We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information

E-mail: customercare@trieagleenergy.com
Address: 535 Connecticut Avenue, 6th floor, Norwalk, CT 06854
Phone:  
Residential
Commercial
877-933-2453 (toll-free, 8AM-7PM Central Time, Monday through Friday)
877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)
Fax: 866-434-2314



Want to become a customer and have questions?  Please call 1-877-933-2453




Outage Reporting

To report a service outage, contact your local Utility 24 hours a day, 7 days a week by calling:

PPL: 1-800-342-5775
1-800-342-5775 Emergency (press option #1)
www.pplelectric.com


PECO: 1-800-494-4000
1-800-841-4141 Emergency
www.peco.com


Duquesne Light: (412) 393-7100
412-393-7000 or 888-393-7000 Emergency
www.duquesnelight.com


Met-Ed: 1-800-545-7741
1-800-544-4877 Emergency
1-800-522-2376 TTY/TTD
www.firstenergycorp.com/met_edison


Penelec: 1-800-545-7741
1-800-544-4877 Emergency
1-800-522-2376 TTY/TTD
www.firstenergycorp.com/penelec


West Penn Power: 1-800-686-0021
1-800-544-4877 Emergency
1-800-955-9455 TTY/TTD
www.firstenergycorp.com/west_penn_power



PA PUC Contact Information

Website: www.puc.state.pa.us
Phone: 1-800-692-7380
Street Address: Pennsylvania Public Utility Commission
Commonwealth Keystone Building
400 North Street
Harrisburg, PA 17120
Mailing Address: Pennsylvania Public Utility Commission
PO Box 3265
Harrisburg, PA 17105-3265



To sign up for service:

Business
Residential

TriEagle Energy, LP • PO Box 974655 • Dallas, TX 75397-4655
TX PUC Certification No. 10064 • PA PUC License No. A-2010-2180376 • NJ BPU License No. ESL-0134
PA Historic Variable Rates